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Client Testimonials

   Cleaning and Restoration Testimonials

  • "We lived in Ankara, Turkey years ago, and purchased numerous hand-woven Turkish and Persian rugs on our shopping trips to Ulus.  Many of our rugs were in need of repairs and cleaning. Rachel is friendly, very knowledgeable, and we are so pleased with the quality of repairs on our rugs and the cleanliness of them. We would definitely recommend  The Rug Studio in Stamford."  Greg and Tamara P Oct 2023

  • "Great service, couldn't have been more helpful, rugs now absolutely glowing. Thank you." Mollie B Sept 2023

  • "I have just unrolled both of them and yes… I’m so happy. I can tell — you put a lot of work and love into both rugs. Thank you hugely. I’m sorry I wasn’t able to thank you in person." Rose T Feb 2023

  • “Many thanks for restoring my Turkish rug which looks as good as new. Well done.” Linda F Dec 2022

  • A Change of colour scheme on our stairs & landing made our beautiful blue gabbeh runner no longer appropriate. We wanted to make a new use for it in our bedroom, which meant cutting it down from it’s original 3m length. Initially we were advised that this would be impossible and we were almost on the point of cleaning it to send to a charity shop when we found The Rug Studio and Rachel, who cheerily said “no problem, that’s what I do”. We now have two gorgeous bedside rugs and a smaller rug for our dressing area. It’s always a relief and a pleasure to find a specialist who truly knows their subject and solves problems. We’d recommend The Rug Studio to anyone in a similar situation. Rachel knows her stuff!”

    Mark B May 2022

  • “We are delighted with all your work and really noticing the difference with the underlay
    Repairs are fantastic, thank you” Mrs Mills December 2021

  • “Thanks Rachel, my African rug just arrived and it looks splendid” Nicholas A October 2021

  • “Thank you Rachel and your team, the rug looks fabulous, it feels like silk. The room is so cosy now” Jenny T September 2021

  • “Bokhara rug is now back in its place and looks fantastic, thank you Rachel and the team” Frank P April 2021

  • “Rachel, thank you very much for today you made us both feel very welcome just a shame the weather was not kinder to us. The rug is absolutely gorgeous thank you very much for all your hard work and time you put in to it”

  • “Thank you for your email. I am really really happy with your work on the two rugs. I love the look of them now.”

  • “Just a note to thank you very much for making such a beautiful job of our stair carpet. You have transformed it and greatly improved the appearance of the staircase. Your young helper Kieran also did a most professional job in laying the carpet. Thank you again”

 

   General Feedback

  • "Helpful, knowledgeable service and attentive aftercare. Fabulous selection of rugs. We are delighted with ours. Have bought two now. Both great." Georgina L Oct 2023

  • "Amazing service. We explained what we wanted. Rachel sent us about 15 photos that matched our preferences. Then Tara brought a big selection to the house so we could choose from them in situ. Absolutely what is needed to get the right rug. Thoroughly recommend, delighted with the rug, such good quality. Will last generations." Duncan E Sept 2023

  • "First class service & products. Really enjoyable experience." Paul N Sept 2023

  • "Very knowledgeable about rugs etc And provided a friendly efficient service. Would recommend." Ian B Sept2023

  • "Rachel is plainly very knowledgeable. A personable and commercially sensible experience." Susan E July 2023

  • "Hi Rachel, Its suits the intended space perfectly. Thanks again. We'll be back!" Anna. C Jan 2023

  • Dear Rachel,
    Hope you are well. I got up a week after we saw you and the carpet has no
    t moved, the underlay worked. Problem solved! Many thanks Joyce S Feb 2023

  • "Every day we enjoy looking at those amazing rugs we purchased from you. They bring us so much happiness and the house feels just so very cosy with them warming every room” Paul L January 2022

  • “I am writing to say how pleased we are with the runner you recently delivered. It looks lovely in the hall – as if it has been there for years.”

  • “We are delighted with the carpet and would both like to thank you for the excellent service we have received from you and all your colleagues. Everyone has been extremely helpful from our first visit to the shop in Uppingham. We have been particularly grateful to you for being willing to come to Thaxted three times and for your patience and attention to detail which all came together to enable us to make the right choice.”

  • “I was delighted with the Shiraz Rug which I managed to carry home safely. It looks great in colour and size on the wooden floor in my loft/library.”

  • “I am very pleased with the red runner rug I purchased from you at St Martins Antique Centre. I must say I do not agree with your saying that no one needs a rug - I would say everyone needs a rug and they sure cheer up a room. In this day of hard flooring a rug is essential for warmth and comfort and that cosy appeal”

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