How We Work
At The Rug Studio we pride ourselves on working a bit differently from most. Our approach is highly personalised to ensure that we create a space that truly reflects your tastes and lifestyle. Here’s how we do it:
Initial Consultation
We begin with a detailed discussion about your space. This is where we get to know your ideas, preferences, and dislikes.
We encourage you to share images of the room you wish to transform. These visuals help us understand the existing setup and the ambiance you want to create.
Home Viewing
Once you’ve made your selections, we will collect the chosen pieces from our warehouses.
We offer flexible delivery options: you can either have the items delivered to one of our locations or directly to your home.
We understand that seeing a piece in situ is crucial. Therefore, we encourage you to live with the piece for a day or two to see how it integrates with your home’s aesthetics and functionality.
Curated Selection
Based on our conversation and the images you provide; we curate a collection of images from our extensive range of suppliers.
This selection is tailored to your preferences, ensuring that each piece aligns with the vision you have for your space.
Final Decision
After you’ve had time to experience the piece in your space, you can decide which piece best suits your space.
With 30+ year experience we have found this process ensures that you are completely satisfied with your choices, making your home a true reflection of your style and comfort.
Our goal is to provide a seamless and enjoyable experience, helping you create a space that you love.
Meet the Team
The unbeaten knowledge of rugs for Sales, Cleaning, Restoration and Design/Production of Oriental Traditional and Contemporary Rugs is what makes The Rug Studio unique.
The team help tailor clients briefs in the finer subtleties of achieving their ideal environment and desired atmosphere while considering traffic level, colour, size and budget.
Questioning the quality of materials used, the size, weave and dyes for the space required are all factors that the studio staff will discuss with you. Ensuring you are achieving the best piece possible for the space.
Director
Rachel Bassill
Rugs are truly a passion for Rachel. They've been an extension of a childhood hobby, nurtured through specialist training at art school and immersive experiences in weaving areas across the Middle East and South America. Over 30 years later, 'Rachel Rugs' emerged, a name fondly bestowed upon her by many.
Production of bespoke items and the restoration of old and worn rugs are Rachel's true calling. Working closely with her teams in India, she finds joy in breathing new life into cherished pieces. This passion she has passed on to her team, instilling in them a dedication to craftsmanship and customer satisfaction.
Rachel believes that when one owns an antique rug, they become its caretaker. It's about more than just maintaining it; it's about preserving its history and beauty for generations to come. With the art of hand-knotted rugs slowly fading, Rachel strives to ensure that each piece is appreciated and understood.
In her studio, Rachel shares as much or as little as you, the client, desire. Whether it's understanding the intricacies of restoration or simply enjoying the beauty of a bespoke creation, Rachel and her team are committed to exceeding your expectations.
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Mobile: 07885 757796
email: rachel@therugstudio.co.uk
Executive Assistant
Erin Chamberlain
Erin is based in Stamford and coordinates all things admin and behind the scenes.
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