What Our Customers Say

Restoration

  • “Rachel, thank you very much for today you made us both feel very welcome just a shame the weather was not kinder to us. The rug is absolutely gorgeous thank you very much for all your hard work and time you put in to it”

  • “Thank you for your email. I am really really happy with your work on the two rugs. I love the look of them now.”

  • “Just a note to thank you very much for making such a beautiful job of our stair carpet. You have transformed it and greatly improved the appearance of the staircase. Your young helper Kieran also did a most professional job in laying the carpet. Thank you again”

General Feedback

  • “I am writing to say how pleased we are with the runner you recently delivered. It looks lovely in the hall – as if it has been there for years.”

  • “We are delighted with the carpet and would both like to thank you for the excellent service we have received from you and all your colleagues. Everyone has been extremely helpful from our first visit to the shop in Uppingham. We have been particularly grateful to you for being willing to come to Thaxted three times and for your patience and attention to detail which all came together to enable us to make the right choice.”

  • “I was delighted with the Shiraz Rug which I managed to carry home safely. It looks great in colour and size on the wooden floor in my loft/library.”

Open Studio Events

  • “I don’t usually like contemporary art but I just love the Rex Rays!”

  • “I just wanted to thank you very much for your hospitality during the Open Studio event this past Monday. It was lovely to see you at work and to hear your take on market conditions and the role of interior designers in driving trends etc and it was equally fascinating to see a range of your stock. I hope to be able to start searching for my perfect rug in the near future and will certainly ask you to conduct the search for me as I was very impressed by everything I saw yesterday.”

Lecture Feedback

  • “On behalf of the Middle Essex Guild of Spinners, Weavers and Dyers, I would like to thank you for a really interesting talk last Saturday. After coming in at short notice, battling with the Essex traffic and road signs and then fighting the projector ‘gremlins’, you gave a thoroughly enjoyable talk that we could have listened to for another two hours”